Tue 25 September 2018

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Reports of Scam Callers

Alert message sent 17/04/2018 07:56:00

Information sent on behalf of Sussex Police


Scam Calls


If you saw or heard anything, or have any information about the below incident please contact us online, email us at 101@sussex.pnn.police.uk or call 101, quoting the reference number provided.

Alternatively you can contact the independent charity Crimestoppers, anonymously, on 0800 555 111, or online at www.crimestoppers-uk.org

 

We have been receiving a number of reports in the Uckfield and surrounding areas involving scam callers. The calls surround the topic of being told that a warrant is out for the individual’s arrest or that there is an outstanding prosecution on them. We would like to advise that these calls are not legitimate. If you receive a phone call of this type please report it to us via 101, and please find below some advice surrounding scam phone calls.

What to do

  • Be skeptical of callers, even those who claim to be officials.
  • NEVER give personal information, such as your date of birth or bank details, to unexpected callers.
  • NEVER allow an unexpected caller to talk you through processes on your computer, like downloading new software or accessing your online bank account.
  • Remember that the police or your bank would NEVER unexpectedly call you and ask you to withdraw cash or move your money to another account, as a result of fraud or any other reason.
  • If callers suggest you call your local police or bank to check who they are, use another phone or ensure the line has been fully disconnected by phoning a friend or relative first, or by waiting at least 3 minutes, otherwise you may think you’ve phoned a number, but you’re simply talking to the fraudsters again. This is a common fraudsters’ tactic.
  • You can opt out of many cold calls by registering for free with the Telephone Preference Service on 0845 070 0707.

Sussex Police are committed to reducing the risk of telephone fraud and have protected a number of the most vulnerable people across the county by assisting in the installation of call-blockers. trueCall devices work by ensuring that only trusted callers already known to the user can get through and this company is accredited by Secured by Design. Unrecognised callers are asked for their identity before they are put through to the recipient, meaning that unknown or ‘cold’ callers can be refused.

You may be interested in finding out more about call blockers if you know someone vulnerable who is being plagued by nuisance and scam calls. If you do purchase trueCall, please provide consent for the police to collate any intelligence you may gain of the nuisance callers.

Download the trueCall consent form here:

https://sussex.police.uk/media/3764/truecall-public-consent-form.doc


Visit our Website for crime prevention advice
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Message sent by
Megan Hall (Police, Prevention Support and Engagement Officer, Sussex)

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